You never get a second chance to make a good first impression.
Today, that first impression typically comes in the form of your website. For many brands and organizations, especially those without a brick-and-mortar store, a website homepage serves as a virtual front door for potential customers. It’s valuable digital real estate, which is why an effective homepage that not only looks good but is welcoming, speaks to the right audience, and elicits action while creating a memorable experience for your brand is crucial.
For the ever-evolving and complex renewable energy industry, it can be challenging to stand out in a competitive marketplace, but it’s certainly feasible (just ask some of our clients, like Caban, Banyan Infrastructure, and Camus Energy).
Keep reading to learn how to achieve this through thoughtful strategy, sharp design, and informed content.
Step 1: Understand your audience(s)
Before designing your homepage, the first step is to identify your target audience(s) and understand their needs. A good way to achieve this is through informational interviews with key stakeholders throughout your company and, in some cases, your existing customers. With this information in hand, you can then tailor your messaging to address their pain points and highlight how your product or service solves their problems.
Chances are you will have multiple audiences you want to speak to. When it comes to the website, it’s important to identify the most important ones, who may differ from those you want to speak to in a more targeted fashion on a separate piece of collateral like a direct mailer, flier, or sales deck. The homepage should clearly address these key audiences and guide them to the next relevant part of the website for them. Otherwise, the page, and the website as a whole, can quickly become confusing (and ultimately less effective).
Step 2: Outline your homepage sections
To outline your website homepage, begin by clarifying its main goals, whether those are introducing your products, showcasing services, or enhancing brand credibility. Next, start with a striking hero featuring a compelling headline and clear call-to-action (CTA). Follow this with key sections highlighting your offerings, customer testimonials, and a concise company overview. Tailor these to different audience segments or buyer personas to ensure a seamless flow that guides visitors in the direction that’s relevant to them.
Here’s a breakdown of how your sections may look:
Section 1: Summary of value (Hero)
This is probably the most well-known section of any website as it’s the very first thing you see and typically lives “above the fold” (the part of a web page shown before scrolling). In the first few seconds someone is on your website, visitors should understand what you do. Start with a concise message that resonates with your audience, accompanied by compelling visuals that speak to what you do, and a clear call-to-action (CTA) to guide users to the next step.
Section 2: State the problems or shortcomings today
The first step to solving a problem is recognizing that one exists. And the quickest way to win over and hook a customer is to clearly articulate the problem(s) that brought them to your website. When you can speak to this clearly, it shows that you understand your customer and your place in the marketplace, and will entice visitors to keep reading.
That said, oftentimes there are multiple audiences you need to talk to, whether that’s customers, partners, property owners, investors, municipalities, or utilities, each with their own unique problems. It’s a complicated industry with a lot of players! Therefore, it’s important to recognize that these different users have different needs. This is a great place to cater to these various segments, allowing users to self-select paths that are best suited for them through links to more targeted landing pages.
Lastly, understanding your primary audience’s level of awareness is critical. It’s a fine line to toe between speaking in a way that goes over visitors’ heads and going so elementary that it can actually discredit you to those you’re trying hardest to reach.
Section 3: Your solution
Honestly, people don’t care as much about your business and who you are as they do about what’s in it for them. How are you going to solve the above problems? Clearly outline the products or services you offer and how they specifically benefit your customers. This is a great place to use imagery that aligns with your brand and message and evokes emotion, provides context to what your product or service is, or in some cases, connects the dots for how what you do (ie. community solar) impacts everyday humans’s lives.
Section 4: Your approach and value proposition
It’s no secret the renewable energy and cleantech industries are booming. While we celebrate that tenfold, I also understand that a growing market makes it difficult to stand out. In order to differentiate yourself from competitors, you need to clearly articulate what sets your brand apart. How are you different? What’s your value proposition? What will the customer get from you they can’t get elsewhere? How is your approach different from all the rest? For instance:
- Are you faster?
- Are you cheaper?
- Are you more secure?
- Are you self-funded?
- Are you backed by an impenetrable entity?
- Do you have a unique guarantee?
- Are you B Corp certified?
- Are you more experienced?
Section 5: Credibility and supporting detail
Instilling trust is a top goal of any brand or business, and social proof goes a long way in reassuring new visitors about the reliability and quality of your offerings. Therefore, you can establish credibility early on by showcasing logos of reputable clients or partners and linking to case studies for past completed projects. Trust can also be built with customer testimonials to illustrate how your product or service has successfully addressed similar challenges for others. Sometimes, there’s nothing more effective than letting satisfied customers speak for you.
Additionally, this section is a great opportunity to highlight any thought leadership or valuable resources you have produced in this space. Though it is still a relatively young industry, many of our clients have decades of experience in clean energy, and thus we always encourage them to leverage that in the form of blogs, white papers, and other content. This is especially important if your company is not yet established enough to have client logos to share but can validate your expertise in other ways. While these may live on a separate landing page of the website, we recommend featuring top articles or insights from your blog or news section on the homepage to not only showcase your expertise but also to encourage users to explore more of your content.
Section 6: Call-to-action (CTA)
We encourage you to share scattered CTAs throughout the entirety of your homepage, as they can help serve as the connecting fibers for the entire site and point people in the direction they’re looking to go without bogging down the entire homepage. These, of course, should be done in accordance with the user journey (the experiences a person has when interacting with your website). For instance, we typically advise using CTAs related more to the informational stage of a user journey, like “learn more,” higher up on the page. Once users have had a chance to understand who you are and what you do, provide more direct and targeted CTAs like “request a demo” or “contact sales” lower down.
When it comes to the bottom of your homepage, include a prominent sign-up form for newsletters or updates. By this point, visitors should be sufficiently engaged and interested in staying connected with your brand, and thus it will feel less solicitous and more like a natural next step.
Every company is unique and offers different things, but I’ve found that the above structure works nine times out of 10. With that said, it’s important to maintain flexibility in your outline to accommodate future updates and optimizations based on feedback and analytics post-launch, and as your company evolves. And depending on your offering and goals, these sections may be rearranged. For instance, you might lead with your unique solution and then address how it solves a problem.
Step 3: Imagery and design
Designing a website homepage thoughtfully goes far beyond just making it look good—it's about creating an experience that resonates with visitors and aligns with your messaging. The imagery and overall design choices you make can speak volumes about your brand's identity and values. They help establish credibility and build a connection with users by visually communicating what your business is all about.
Certain considerations should be taken into account when landing on what type of design elements to incorporate. For instance, your images should maintain a level of consistency in terms of tone, format, and saturation levels. Videos have both advantages and disadvantages, as they can help concisely explain complex topics yet can slow down site performance if you aren’t careful. Additionally, animations, charts, and graphs are great resources to employ to help guide a user through the page or even just add some flair.
Nail that first impression
When done right, these elements not only catch the eye but also guide users seamlessly through your content, making navigation intuitive and information easy to find. Thoughtful design and imagery are crucial for making a strong first impression and encouraging visitors to explore further, ultimately leading to deeper engagement and conversions. If your homepage is essentially your virtual front door, you want it to look appealing and reputable enough for people to want to turn that door handle and walk in, right?
Hot tip: While this blog may be long-winded, when it comes to your homepage, less is usually more. Keep It concise and relevant where you can. That means avoiding clutter and long paragraphs. Every element on your homepage should serve a purpose and contribute to the overall user experience.
The DG+ team is here to help
You only get one chance to make a good first impression, and in today’s world, that’s your website homepage.
If your company is looking for help with a website update, or creating a new one from scratch, we’d love to talk. Contact us at hello@dgplusdesign.com today and be sure to check out some of our past work.